Booking for other people

When you book more than one place, you are asked for each person's name and, if you like, their email address. Put an address in and their ticket goes straight to them. Leave it blank and it comes to you to pass on.

The confirmation screen shows every ticket in the booking with its own link, and each ticket links back to the others. So one link is enough to find them all again — handy if you closed the tab, or if the organizer has not set up email yet.

Sending the same link to two people does not get two people in. The first is let in and the second is told the ticket has already been used. Send everyone their own.

When it's full

A sold-out event offers a waiting list instead of a dead end. Leave your name, your email and how many places you need, and you'll be told the moment that many open at once — because of a cancellation, or because the organizer added capacity.

A place is never held for you. If one opens, whoever books first gets it, and you stay on the list for the next one. Holding seats for people who might not come back is how a sold-out event ends up half empty.